NB
Nuraan B

1 reviews | Active since Jul 2018

23 Apr 2021, 17:33

Pathetic service!!!!!!!!!

Dear Mr Calvin Colet @Supersonic

I would like to advise you of the PATHETIC Service I have been receiving from supersonic.

I have been dealing with this query on my father's behalf for the last 2 weeks!

And guess what? Up until no one has the decency to contact me on progress , according to what I was told installation takes 7-14 days well we made payment 7th April and today is the 23 April and no one came to install anything.

I have been follow up on this since Monday everyday and all I get told is someone will get back to you.

Well I appreciate the NON-COMMUNICATION which was received.

And to all the managers whom I requested a call back from thank you as well.

I'll be pleased to wait another "7-14" days for feedback on the above.

Regards.

0
Replies (3)
Supersonic
Supersonic 's reply24 Apr 2021, 10:12
Official
Good day Nuraan, 

We sincerely apologize for the delay in installing your fibre. One of our agents will contact you soon to assist

Kind regards 

Patience
NB
Nuraan B's update25 Apr 2021, 23:23
Reviewer Update
Please advise when he was contacted as we received nothing on our end
NB
Nuraan B's update29 Apr 2021, 06:00
Reviewer Update
Hi,

Please note week 3 is nearly ending and still absolutely NOTHING!