TM
Tokelo M
1 reviews | Active since Jul 2018
02 May 2023, 17:20
Pathetic service!!!
I’ve been without my internet connection for more than 36 hours, they don’t answer their calls and their WhatsApp line is pathetic with generic responses. Worst service, don’t bother.
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Supersonic 's replyOfficial
02 May 2023, 19:41Good day, Tokelo,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We are experiencing a high volume of chats and calls due to major outages across multiple Fibre Network Operators (Openserve, Vumatel, and MetroFibre); nevertheless, their respective technicians are working on restoration as a matter of priority.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We are experiencing a high volume of chats and calls due to major outages across multiple Fibre Network Operators (Openserve, Vumatel, and MetroFibre); nevertheless, their respective technicians are working on restoration as a matter of priority.
Kind regards,
AM
Supersonic 's reply02 May 2023, 19:41
Official
Good day, Tokelo,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We are experiencing a high volume of chats and calls due to major outages across multiple Fibre Network Operators (Openserve, Vumatel, and MetroFibre); nevertheless, their respective technicians are working on restoration as a matter of priority.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We are experiencing a high volume of chats and calls due to major outages across multiple Fibre Network Operators (Openserve, Vumatel, and MetroFibre); nevertheless, their respective technicians are working on restoration as a matter of priority.
Kind regards,
AM