Pathetic service

I wish I could give minus stars.

Utterly frustrated with this team. They have a tendency to pass the buck and the fault to the line provider instead of sorting out the problem. My line has inexplicably just stopped working in the morning hours and for 2 days, after sending me from pillar to post and explaining what needs to be done next, no one resolves the connection.

I’ve contacted the line provider and they’ve reset my connection and made sure everything is fine on their side in an hour, yet uptil now supersonic cannot resolve why my connection is off.

This hellopeter complaint is my first and last step to resolution, hereafter I will be contacting ICASA.