CG
Cindy G
1 reviews | Active since May 2022
06 May 2022, 17:12
Pathetic service
I phoned in last night and told them that my fibre is down and they advised that the entire area is off. I phone in again today at 10 and they still couldn't assist. I asked my neighbors if their fibre IS off and they said no its working. So how is the flippen area off?????? I phoned them now for the freaking third time and they want to tell me that they have escalated it and THERE'S NO FREAKING TEAM LEADERS AVAILABLE TO HELP!!!! ITS BEEN A WHOLE DAY AND THEY DIDNT DO ANYTHING!!! HOW PATHETIC CAN YOU BE. FIRST YOU LIE TO ME ABOUT THE AREA BEING OFF THEN NOTHING GETS DONE ABOUT MY OPEN TICKET. THEY WASTE MY MONEY, TIME AND FREAKING AIRTIME!! USELESS COMPANY
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Replies (5)
Supersonic 's replyOfficial
06 May 2022, 17:18We apologize for the type of service you have received. Please provide us with your ID number so we may access your account.
Supersonic 's reply06 May 2022, 17:18
Official
We apologize for the type of service you have received. Please provide us with your ID number so we may access your account.
CG
Cindy G's updateReviewer Update
06 May 2022, 17:28If my fibre is not operational today, cancel this contract and reimburse me.
CG
Cindy G's update06 May 2022, 17:28
Reviewer Update
If my fibre is not operational today, cancel this contract and reimburse me.
CG
Cindy G's updateReviewer Update
06 May 2022, 19:17What a useless company.. the call centre guy Sashi said he was going to call me back and wow Nothing. The lady on fb says she can see the query and wow Nothing... freaking useless ... no one can help me they are just there to lie to clients and get you off the phone as soon as they can.
CG
Cindy G's update06 May 2022, 19:17
Reviewer Update
What a useless company.. the call centre guy Sashi said he was going to call me back and wow Nothing. The lady on fb says she can see the query and wow Nothing... freaking useless ... no one can help me they are just there to lie to clients and get you off the phone as soon as they can.
CG
Cindy G's updateReviewer Update
06 May 2022, 19:19How do I cancel this contract????????
CG
Cindy G's update06 May 2022, 19:19
Reviewer Update
How do I cancel this contract????????
CG
Cindy G's updateReviewer Update
07 May 2022, 08:15My freaking fibre is still off and I have been on hold for 10 minutes waiting for a team leader.. what the hell???? You have my money but I'm receiving nothing in return.
CG
Cindy G's update07 May 2022, 08:15
Reviewer Update
My freaking fibre is still off and I have been on hold for 10 minutes waiting for a team leader.. what the hell???? You have my money but I'm receiving nothing in return.