BN
Barry N

1 reviews | Active since May 2020

07 May 2020, 20:06

Pathetic service

I signed up with Supersonic at the beginning of April, this following the recommendations of what I felt were reputable online researchers and publicists. What has followed since is nothing short of dismal. My biggest regret is not having visited this website first - lesson learnt! I conclude in fully endorsing all the dissenting reviews herein provided as they are on-point. I am now working on a cancellation ASAP. Shocking service, no communication, no customer care and below par performance. Go elsewhere!

0
Replies (2)
Supersonic
Supersonic 's reply08 May 2020, 14:12
Official
Hi Barry, 

Apologies for this. Kindly note that an agent will be in touch to assist. 

Regards, 
Sandra 
BN
Barry N's update08 May 2020, 15:19
Reviewer Update
Hi HP, I note this to be Supersonic's standard reply to all the negative reviews lodged on your site. However, I did receive a Wapp communication from them today, which has only served to irritate, as a telephonic call would have been the better approach. Consequently, I am opting to terminate their LTE service soonest, so currently in the process of exploring alternative, reliable and customer focused professional services. I am open to recommendations. Thank you for your great platform.