Pathetic Service

Paid a R1000 upfront for an LTE router and SIM and they sent me two routers with a non-functional SIM card. When i called the tech department i was told to insert SIM card in router and wait 24hrs, i knew the agent was knocking off and she was just rushing me off the line. called again and i was told that the SIM card i have belongs to someone else and cannot be used, so i couldn't be assisted and i was patched through to the customer care who in turn told me that "they are also unable to get hold of their coordinator" and was given a ref number CAS-460888-N6-9S3.

If you want to scream until you are blue in the face or just enjoy pathetic service then you can go ahead and sign up with this circus. Stock up on bucket loads of bananas whilst at it.