Pathetic service!!!!

On the 7th of July I logged a claim with supersonic. I needed to get a quote for my airfibre dish. They made us get a case number and everything. 3 weeks later we are still waiting for this quotation. The service is pathetic because everytime you claim all they do is send you a new ticket number. All I want is a quote for the dish but seems like I'm gonna wait 3 more years spending my airtime calling them everyday for an update. Now you can't even cancel the stupid thing because there is a so called cancelation clause which can get you blacklisted🙄. Their Fibre is strong but their service is pathetic 🥴🥴🥴