Pathetic service

I am trying to re connect my Fibre line for the past week with no joy from supersonic.

I have wasted my time as well as airtime calling supersonic with no assistance what so ever.

I was told by your staff that I will receive a link to make payment up until now I am waiting.

Why make empty promises and mis lead the public.

It's either you are able to provide a service to the public or not.

Further more I am waiting for a refund for over a month now yet I was told the refund will take 7 to 21 days. My The ticket number is SST343954.

I am very disappointed with the service offered and false feedback as well as misleading the public .