Pathetic service

Since I started with supersonic which was in April the service started off bad when my order was delivered late. Me being a fool thinking that the service would get any better, my data has been put off without my knowledge only for them to take a whole day to say my account was not compliant due to their systems.

I've been wanting to topup my account since 11 AM this morning, it's almost 11PM again and still no response from Supersonic. You can only whatsup them because their website does not have self service option it now leaves me to wait until they one day get back to me. This means that I cannot work because my data is off so this is an unpaid day which I have to be liable for during this difficult time. And yes I understand it's a difficult time but I too work for customer service and I definitely dont treat my customers this way.

I believe their call center closes at 10PM and I have to wait on them tomorrow morning.

The Worst of the worst!!!