Pathetic Service

Item: Supersonic
Rating: 1
Author: Sham S

I have been with supersonic for a while now . A few months ago they sent me an invoice of R899 whereas my subscription is R699 . The address on the unknown R899 had a different address to mine . I called the accounts department and queried my account. They admitted it was an error and I should ignore it . Now I receive an invoice with my address with an arrear amount of R899 . How pathetic to overcharge me

Helpful (0)

Replies (1)

Supersonic 's replyOfficial

22 Dec 2023, 12:16

Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.\

Supersonic 's reply22 Dec 2023, 12:16

Official

Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.\