Pathetic service

Supersonic staff are ***********, have no courtesy , no sense of customer service, poor work ethic and rude! I have been requesting a statement from the 30th of June 2020 in order to claim back from my employer. The invoice they generate for me doesnt indicate the correct amount billed and paid. I have spent hours upon hours of calls explaining the issue requesting that a service manager call me back to resolve this matter . On my last call i was told it is home time, the female and her colleagues laughed at me and transferred me back to the voice prompts to avoid assisting me. I have the call recorded. I want the service manager to call me. I have to many concerns to discuss with some one senior. When they do an analysis of how i was treated they will be in shock. Disgusting service. I regret engaging with your company. My ACC is S*** and my contact number is on your records. Let's see if a chat bot replies or a service manager who has the principle to call me!