Pathetic Service

A company that is highly regarded by many but has the worst customer service ever. It is almost a year that I am waiting for a credit note to be passed onto my account for a claw back fee that they wanted to charge me for changing from their wireless network to their fiber network. The change was made on instruction from their technical department as the wireless network was extremely unstable. I have sent numerous emails to their accounts and complaints department and a year later this is still not resolved. They do not have the decency to return phone calls or emails. I do not recommend their services to anyone.