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malesela L
1 reviews | Active since Dec 2018
07 Mar 2022, 22:54
Pathetic serice
This is the worst company ever. I have unsubscribed from their homebrand LTE few months ago and confirmation email was received that it has been canceled but they still trying to debit me on monthly basis, sometimes I have to reverse it or if there is no funds in the account I get charged by bank
Helpful (0)
Replies (4)0
Replies (4)Supersonic 's replyOfficial
08 Mar 2022, 08:34Good day Malesela,
Thank you for reaching out to Supersonic and our sincere apologies for the frustration caused.
I have asked our cancellations department to urgently give you feedback regarding your cancellation request.
Kind regards,
AM
Thank you for reaching out to Supersonic and our sincere apologies for the frustration caused.
I have asked our cancellations department to urgently give you feedback regarding your cancellation request.
Kind regards,
AM
Supersonic 's reply08 Mar 2022, 08:34
Official
Good day Malesela,
Thank you for reaching out to Supersonic and our sincere apologies for the frustration caused.
I have asked our cancellations department to urgently give you feedback regarding your cancellation request.
Kind regards,
AM
Thank you for reaching out to Supersonic and our sincere apologies for the frustration caused.
I have asked our cancellations department to urgently give you feedback regarding your cancellation request.
Kind regards,
AM
Supersonic 's replyOfficial
08 Mar 2022, 10:11Good Day
Thank you for reaching out to supersonic, we would like to sincerely apologies for any inconvenience caused.
I will have a look at your account and make sure that whatever is happening is sorted out.
Regards
J.M (Supersonic)
Thank you for reaching out to supersonic, we would like to sincerely apologies for any inconvenience caused.
I will have a look at your account and make sure that whatever is happening is sorted out.
Regards
J.M (Supersonic)
Supersonic 's reply08 Mar 2022, 10:11
Official
Good Day
Thank you for reaching out to supersonic, we would like to sincerely apologies for any inconvenience caused.
I will have a look at your account and make sure that whatever is happening is sorted out.
Regards
J.M (Supersonic)
Thank you for reaching out to supersonic, we would like to sincerely apologies for any inconvenience caused.
I will have a look at your account and make sure that whatever is happening is sorted out.
Regards
J.M (Supersonic)
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malesela L's updateReviewer Update
25 Mar 2022, 17:10You still tried to debit my account, Oumbds is next for you
mL
malesela L's update25 Mar 2022, 17:10
Reviewer Update
You still tried to debit my account, Oumbds is next for you
mL
malesela L's updateReviewer Update
25 Apr 2022, 16:14May I please get a call from manager, I need an explanation why do you still have my account details on your billing system. Why am I still getting this: "Supersonic has submitted a debit order of R599.00 against account: *****027719 with reference SUPERSONIC on 2022-04-25. Netcash"? This is bull****, since last year but you still failing to solve this stupid query
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malesela L's update25 Apr 2022, 16:14
Reviewer Update
May I please get a call from manager, I need an explanation why do you still have my account details on your billing system. Why am I still getting this: "Supersonic has submitted a debit order of R599.00 against account: *****027719 with reference SUPERSONIC on 2022-04-25. Netcash"? This is bull****, since last year but you still failing to solve this stupid query
