EP
Eugene P
1 reviews | Active since Jun 2021
03 May 2024, 12:12
PATHETIC! PATHETIC! ABSOLUTELY PAHETIC! Use a DIFFERENT ISP!!!!
PATHETIC PATHETIC PATHETIC. Get a different ISP. We have been struggling for 32 F^&%ng days to get hold of the account department. 32 days of them lying day by day that some will phone us and that it's been escalated. You are a pathetic waste of an ISP. You deserve no stars.
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Replies (4)0
Replies (4)
Supersonic 's replyOfficial
06 May 2024, 14:49Good day, Eugene,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
Supersonic 's reply06 May 2024, 14:49
Official
Good day, Eugene,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our billing department to assist, and I will revert with feedback as soon as possible.
Kind regards,
AM
EP
Eugene P's updateReviewer Update
07 May 2024, 09:18Yeah seeing is believing. That's what you guys have been saying for 37 days. Your service is Pathetic. Hence the one star rating everywhere. I am waiting for the phone call. Still nothing. I am reporting this everywhere. ICASA. ISPA. You guys are PATHETIC.
EP
Eugene P's update07 May 2024, 09:18
Reviewer Update
Yeah seeing is believing. That's what you guys have been saying for 37 days. Your service is Pathetic. Hence the one star rating everywhere. I am waiting for the phone call. Still nothing. I am reporting this everywhere. ICASA. ISPA. You guys are PATHETIC.
EP
Eugene P's updateReviewer Update
07 May 2024, 16:20And so ANOTHER day goes by without anything from supersonic. Does anyone even work there?????
EP
Eugene P's update07 May 2024, 16:20
Reviewer Update
And so ANOTHER day goes by without anything from supersonic. Does anyone even work there?????
EP
Eugene P's updateReviewer Update
08 May 2024, 17:40Day number 39. You guys are stil pathetic.
EP
Eugene P's update08 May 2024, 17:40
Reviewer Update
Day number 39. You guys are stil pathetic.