NM
Naazneen M
1 reviews | Active since Jul 2019
23 Dec 2021, 21:15
PATHETIC NON SERVICE FROM SUPERSONIC
I made payment of R599 on 21 December. Received confirmation email that my order will be delivered by RAM couriers. Received my package on 22 December 2021. I tried to use the SIM today and it does not work. Made numerous calls to the call center and they did not assist. All they said was that my contract has been canceled. I did not cancel my contract. I made payment and received no service in return. I will have take legal action against the company.
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
24 Dec 2021, 08:34Good morning Naazneen
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l check your account and l will revert back shortly with a call.
Warm regards
WN
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l check your account and l will revert back shortly with a call.
Warm regards
WN
Supersonic 's reply24 Dec 2021, 08:34
Official
Good morning Naazneen
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l check your account and l will revert back shortly with a call.
Warm regards
WN
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l check your account and l will revert back shortly with a call.
Warm regards
WN
NM
Naazneen M's updateReviewer Update
27 Dec 2021, 21:35Still waiting for a reply
NM
Naazneen M's update27 Dec 2021, 21:35
Reviewer Update
Still waiting for a reply
NM
Naazneen M's updateReviewer Update
28 Dec 2021, 10:54Thank you to Vanessa for assisting. The SIM is now working.
NM
Naazneen M's update28 Dec 2021, 10:54
Reviewer Update
Thank you to Vanessa for assisting. The SIM is now working.