KJ
Kathy J

1 reviews | Active since Mar 2012

12 Oct 2020, 15:44

PATHETIC - MY DEBIT ORDER WAS CANCELLED AND NOW MY ACCOUNT IS IN ARREARS

I have a supersonic account.

22 July 2020 I received an sms informing me that my account is in arrears and will be disconnected. I send an email to Minnah Bord as I have a debit order on our business account to pay supersonic

23 July Minnah Modisane send me a mail informing me that she will send this to the debit order department.

Ive been following up with Supersonic on what is happening and if they are deducting the monies. Its like walking into a brick wall nobody knows nothing

0
Replies (1)
Supersonic
Supersonic 's reply12 Oct 2020, 16:50
Official
Good afternoon Kathy

I do apologise for the inconvenience. I am trying to follow up on your case but unfortunately I can not find your account on you ID or telephone number. 

Kindly send me one of these numbers on a private message so that I can assist.

Best regards

Sandra