RB
Richard B

1 reviews | Active since Mar 2009

30 Apr 2022, 10:02

Pathetic ISP

How many times must a person complain about poor network services from an ISP, before they actually get up off thier fat lazy ****s and do something constructive, like maybe fix the problem.

0
Replies (4)
Supersonic
Supersonic 's reply30 Apr 2022, 13:09
Official
Good Afternoon Richard, thank you for reaching out to Supersonic. We would like to apologize for any inconvenience caused to this regard. Kindly confirm your query and I will assist as best I can. Are you offline at the moment or are you experiencing speed issues?
RB
Richard B's update01 May 2022, 08:58
Reviewer Update
Well, I would say there is a problem. When the ping to JHB averages greater than 60ms and the download speed on a 10MBs (80mbs) connection is slower than 5MBs (40mbs) there is an problem on your side. I think it's time for me to find a new ISP.
RB
Richard B's update04 May 2022, 09:31
Reviewer Update
Well it is now a week since I last reported this issue and nothing has been done about this issue. Thank you Supersonic for the wonderful service. Just in case you don't get is my thank you is extremely sarcastic.
RB
Richard B's update04 May 2022, 09:34
Reviewer Update
It is obvious to me that Supersonic does not want me to use them as my IPS and I would not recommend them To anybody as their service sucks big time. DO NOT USE SUPERSONIC.