AS
Adele S

1 reviews | Active since Mar 2014

21 Apr 2022, 20:15

Pathetic

It has been over 24 hours with NO SIGNAL. Don't even try blaming loadshedding, that doesn't happen 24hrs a day! I am paying for a service that you are failing to supply, and you are actively costing me money now. Sort this out!!!!!

0
Replies (5)
Supersonic
Supersonic 's reply21 Apr 2022, 20:22
Official
Good Day Adele, thank you for contacting us. Kindly send us a direct message so that we can assist you with your query. Regards Supersonic J
AS
Adele S's update21 Apr 2022, 23:05
Reviewer Update
Send you a direct message where????? I am not sending messages, I am not calling for no one to answer. I want you to sort this out!!!!! It is unacceptable. You get paid every month, like clockwork. So why don't I get to use the service I paid for????? Tell me that!!!!!
AS
Adele S's update22 Apr 2022, 13:29
Reviewer Update
So did you see loadshedding is being suspended at 22:00 tonight? So after that you have no more excuses.....PS, my signal is still down
AS
Adele S's update28 Apr 2022, 17:50
Reviewer Update
Ok simce you decided to ignore my complaint and I am still without signal (2weeks), I have gone ahead and had fibre installed. You can keep the premium you just debited, take it for the notice of termination of services. Not that any services were provided, but anyway. Should you try and debit my account again, I will go to the bank and reverse as many debit orders as I can and then we can sort it out in court. 😉
AS
Adele S's update28 Apr 2022, 17:54
Reviewer Update
Oh and you can send someone at your own expense to collect your piece of **** modem that I never used. Not paying for it or the return of it.