FR
Ferdi R
1 reviews | Active since Apr 2017
04 May 2020, 09:41
Pathetic!
Okay. So I cancelled with nepic on the 12/02/2020 with my last day of service with them being 31/03/2020. Received confirmation from them. In the meantime they were acquired by Supersonic. I now received an invoice for billing for May 2020 Cant reach Nepic / Cant Reach Supersonic even tried the Supersoni whattsapp service Pathetic!
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
04 May 2020, 18:12Hi Ferdi,
Apologies for the inconvenience caused. An agent will be in touch ASAP to assist.
Regards,
Sandra
Apologies for the inconvenience caused. An agent will be in touch ASAP to assist.
Regards,
Sandra
Supersonic 's reply04 May 2020, 18:12
Official
Hi Ferdi,
Apologies for the inconvenience caused. An agent will be in touch ASAP to assist.
Regards,
Sandra
Apologies for the inconvenience caused. An agent will be in touch ASAP to assist.
Regards,
Sandra
FR
Ferdi R's updateReviewer Update
05 May 2020, 07:57I now finally got help of Supersonic. They are blaming Nepic.
Spoke to Paul Mtembu and apparently he will escalate and I WILL receive a response again.
Spoke to Paul Mtembu and apparently he will escalate and I WILL receive a response again.
FR
Ferdi R's update05 May 2020, 07:57
Reviewer Update
I now finally got help of Supersonic. They are blaming Nepic.
Spoke to Paul Mtembu and apparently he will escalate and I WILL receive a response again.
Spoke to Paul Mtembu and apparently he will escalate and I WILL receive a response again.
FR
Ferdi R's updateReviewer Update
05 May 2020, 17:08Supersonic Fibre I spoke to Paul Mtembu this morning and he said that by close of business I would have a response. Its now 17:07 and still nothing. Pathetic!
FR
Ferdi R's update05 May 2020, 17:08
Reviewer Update
Supersonic Fibre I spoke to Paul Mtembu this morning and he said that by close of business I would have a response. Its now 17:07 and still nothing. Pathetic!