AP
Arno P
1 reviews | Active since Nov 2015
14 Sept 2020, 11:24
Pathetic customer service
Pathetic customer service. Waiting for over 2 months now for them to correct my debit order amount, since we were with Nepic initially. I have a case number but we don't get any feedback at all. Also still waiting for them to update my new cell nr so that I can login to the online portal... Really pathetic service!! Would not recommend them to anyone.
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Supersonic 's replyOfficial
14 Sept 2020, 14:54Hello Arno,
So sorry for any inconvenience caused. Kindly note that I have escalated your issue to our billing department and we will be in touch as soon as possible to asssist.
Regards,
Sandra
So sorry for any inconvenience caused. Kindly note that I have escalated your issue to our billing department and we will be in touch as soon as possible to asssist.
Regards,
Sandra
Supersonic 's reply14 Sept 2020, 14:54
Official
Hello Arno,
So sorry for any inconvenience caused. Kindly note that I have escalated your issue to our billing department and we will be in touch as soon as possible to asssist.
Regards,
Sandra
So sorry for any inconvenience caused. Kindly note that I have escalated your issue to our billing department and we will be in touch as soon as possible to asssist.
Regards,
Sandra