Pathetic Customer Service

Supersonic has the worst customer service ever. Ever since they installed air fibre at my residence, there hasn't been a single day where I didn't have to call in and get no help. I've been asking for a technician to be sent out as the problem has to do with the initial installation being done poorly. I have been calling in every day for a month and it's forever a poor excuse of my line being suspended but the debit order goes off from the bank account month-end. They promise to call back but never do, Tickets are apparently logged but I never receive reference numbers. Their customer service just sucks

I have never experienced such a lack of helpfulness, I must say I will never recommend MTN Supersonic to anyone!!