1 reviews | Active since Aug 2019
Pathetic Customer Service
I am highly irritated at the lack of service I have received from Super Sonic and SADV . Super sonic being the Internet provider sent SADV to instal the Viber and they installed it in the kitchen without consulting me as I was not at home. Firstly I do not know What kind of *********** person would install internet in the kitchen of all places .
Then Super sonic came after and installed the router and they Even agreed that SADV was lazy and should have never installed fiber in the kitchen . The person then took pictures and send he will get them to come an rectify this . It’s been almost two months of fighting and me taking time out of my busy schedule to call and get this rectified with no avail . I’m disgusted with this Service . Super sonic always say they will revert back to and never do . Then Out of the blue I get a bill if R 2500 to move the fiber to a different location for someone’s incompetence. Never in my life have I experienced such pathetic service .
We apologize profusely for the service that you have received. Somebody will be in touch shortly via email to assist.
Warm regards,
The Supersonic Team
We apologize profusely for the service that you have received. Somebody will be in touch shortly via email to assist.
Warm regards,
The Supersonic Team
