JB
Johan B

1 reviews | Active since Mar 2009

29 Jun 2020, 16:09

Pathetic company!!!

I signed up for fiber with webconnection and unfortunately they were bought over by this pathetic excuse of a company.

my debit order agreement with webconnection was for the 1st of every month. now supersonic keeps debitting my account on the 24/25th. I keep trying to get hold of them via their contact number and facebook, but no response. there landline just rings and then ends.

0
Replies (1)
Supersonic
Supersonic 's reply29 Jun 2020, 16:19
Official
Hello Johan, 

Apologies for the inconvenience caused. I have escalated your issue to the accounts department and I will revert with feedback as soon as possible. 

Regards, 
Sandra