MB
Muneera B

1 reviews | Active since Dec 2023

09 May 2024, 13:01

Pathetic.. Avoid at all cost!

Absolutely terrible service from Supersonic! Despite canceling my subscription in November and returning the router as instructed, they continue to debit my account without authorization. No satisfactory explanations were provided despite speaking with multiple consultants. Last night's unauthorized debit left me with no funds in my account, causing immense frustration and financial inconvenience. Avoid Supersonic at all costs unless you enjoy being financially drained and receiving zero support!

0
Replies (2)
Supersonic
Supersonic 's reply10 May 2024, 15:17
Official
Good day, Thank you for reaching out to Supersonic.
We will be in touch with you shortly.
Kind regards Supersonic

Best regards,

Supersonic
Supersonic 's reply10 May 2024, 15:19
Official
Hi Muneera Baboo

We see one of our agents already assisted you on our FB platform. The debit order was for the last invoice. Please view the statement that was sent to you. 

Kind regards Viwe T

Best regards,