PATHETIC and ***********

I have been paying my account every single month since forever. @ months ago I received a notice that my account is in arrears with R 3800. Upon responding to this I forwarded all corresponding payments for them to correct. Did I mention that my account number changed with me being notified and that I have been receiving statements without arrears balances.

then a month ago I received correspondence from a different correspondent on the same subject, ARREARS. So I went thru the same exercise and then I was " sorted".

So last week Thursday 29/10/2020 I arrive home to wifi that is off. Lately a regular occurrence to the " Always on , unshaped, uncapped BULl**** they advertise.

So upon closer investigation my internet has been suspended due to none payment. So every time I forwarded all those proof of payments of mine including the mention to allocate the funds to the correct account not one person fixed it Hello!! Light on but no one home????.

SWITCH MY DAMN WIFI ON and get rid of the massive amount of sheer incompetence at your company.