Pathetic Accounts Department

Absolutley Pathetic! On 01/11/2023 I accidently paid a rather big sum of money into their account. Immediately called and soke to Khanyisa Mangany. She promised my the money would be returned by 03/11/2023 as long as i mailed her proof of the money being transfered, which i did. On 07/11/2023 - contact supersonic on their whats app line as i got no feedback from numerious mails sent to Khanyisa. Got no response. On 08/11/2023 was given CAS-***-X67Q6, spoke to Maserame and was promised it was receiving attention. Got a mail on the 21st asking for Proof of bank account - I sent it Immediately to *** - got confirmation from Kamo that it was received. 24/11/2023 spoke to Lerato and all i was told is that they are working on it! Today i hear you need proof that my husband is the director of the business. The account you debit on a monthly basis is the same account that the money needs to go back into! I cannot see how this is this is taking so long! Absolutley shocking