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Phindokuhle M

1 reviews | Active since Jul 2018

28 Dec 2020, 21:13

PATHETIC!

This company is PATHETIC! I was a Happy Nepic client until Supersonic took over and its been headache after headache. I've sent multiple emails trying to get them to remove me off their ISP because I would like to use a different service provider and I have gotten no response from them and this is frustrating.

I need this matter sorted out ASAP! I've been unable to work from. home because of this issue. The new service provider can't continue until my line is released. I want nothing to do with Supersonic.

0
Replies (5)
Supersonic
Supersonic 's reply29 Dec 2020, 11:16
Official
Good day, Sincere apology for the delay. I will look into the matter urgently and escalate to the right department and also follow up on your behalf until your query is resolved. 
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Phindokuhle M's update30 Dec 2020, 09:47
Reviewer Update
This is a lie, you guys have still not contacted me regarding this issue. What kind of a sick game is this?
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Phindokuhle M's update30 Dec 2020, 09:50
Reviewer Update
Which requested information? I have received no communication requesting documents. Call me on ***
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Phindokuhle M's update09 Jan 2021, 09:41
Reviewer Update
No one called or emailed me asking for these details.

My ID NO. ***

But you need to use my cellphone number to pick up the account 071 220 eight one two five.
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Phindokuhle M's update20 Oct 2021, 20:10
Reviewer Update
I’m still waiting for this query to be resolved.