AB
Angela B
1 reviews | Active since May 2010
31 Jul 2023, 09:25
Pathetic
My husband spent 30 minutes on the line trying to resolve the issue. I subsequently called and spent a further 15 minutes trying to resolve the issue. You never get to speak to a manager or supervisor. Always too busy to talk to you.
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Supersonic 's replyOfficial
31 Jul 2023, 09:42Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team
Supersonic 's reply31 Jul 2023, 09:42
Official
Good day, thank you for contacting supersonic fibre. We would like to sincerely apologize for the frustration and inconvenience caused in this matter. Kindly note that this will be escalated and dealt with. Our sincere apologies once again. Regards Supersonic Team