MG
Martiens G

1 reviews | Active since Feb 2022

04 Feb 2022, 14:27

Pathetic

Supersonic blocking my fibre line at my new property because tenant from previous owner has outstanding account. My ISP cannot connect my fibre on my property

0
Replies (6)
MG
Martiens G's update04 Feb 2022, 14:37
Reviewer Update
Please get a manager to contact me and release the line before I take legal action
MG
Martiens G's update04 Feb 2022, 15:26
Reviewer Update
Yes
MG
Martiens G's update07 Feb 2022, 16:37
Reviewer Update
Supersonic still refusing to release fibre line on my property until previous tenant (from previous owner) gives them permission.
MG
Martiens G's update07 Feb 2022, 18:30
Reviewer Update
Interesting because your consultant told me the line will not released until the other person pays the outstanding amount to Supersonic. New fairy tail every day and now you trying to use Protection of Personal Information Act as an excuse. Popi has got nothing to do with you refusing to release fibre line on my property
MG
Martiens G's update09 Feb 2022, 10:45
Reviewer Update
Absolutely shocking and pathetic. Vumatel says they received no communication from Supersonic to release the fibre line. And still no manager from Supersonic has contacted me after numerous requests
MG
Martiens G's update10 Feb 2022, 10:03
Reviewer Update
So another 24 hrs later. Still no fibre connection. Still no feedback from Supersonic as promised. Still no manager pgoned me. Vumatel says they get no feedback from Supersonic.