1 reviews | Active since May 2021
Paid for ******* Services
It's so sad that I really have to write a bad review yet again, this company is a joke. My Sim card stopped working on the 1st of April for some odd reason and they couldn't fix it. The whole month I didn't have internet while I was calling none stop. It came to a point where I was told that they need to send me a new Sim. I waited 3 weeks for it to be delivered. After delivery, the Sim card was not Rica'ed which took another week to be done. Great, I'm online now and to my surprise the data from the old Sim that was PAID FOR wasn't loaded to the new Sim. I called again 3 days in a row until yesterday when I was told that I will not get back the data from the old Sim, so basically I paid two installments for no service and I am not compensated eventhough it was not my fault to deactivate my original Sim card. I've had it with you guys, if I had the financial capacity I'd follow the footsteps of the dude who put up a billboard for lack of satisfaction from the rival company for everyone to see how useless they were.
I apologise for the frustration caused. Kindly allow me a moment to follow up on your query and escalate to the relevant departments.
Kind regards, Nonhlanhla
I apologise for the frustration caused. Kindly allow me a moment to follow up on your query and escalate to the relevant departments.
Kind regards, Nonhlanhla
