CS
Christo S
1 reviews | Active since Jun 2021
01 Jul 2022, 10:26
Overcharging and not resolving in almost 3months.
No words to describe. Im at the edge of cancelling, its now going for the 3rd month and this is the second hellopeter complaint. Tickets have been closed again and still not credited, I get a invoice today again but no credit note for may overcharge. TWO FULL MONTHS and still not resolved. Now the days are counting towards 3months. Ticket # [SST029146]
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Replies (2)
Supersonic 's replyOfficial
01 Jul 2022, 11:16Good Day Christo
Thank you for contacting us
We would like to sincerely apologize for the delayed response in your query, I will be having a look into this matter and get back to you with feedback.
Regards
Supersonic J
Thank you for contacting us
We would like to sincerely apologize for the delayed response in your query, I will be having a look into this matter and get back to you with feedback.
Regards
Supersonic J
Supersonic 's reply01 Jul 2022, 11:16
Official
Good Day Christo
Thank you for contacting us
We would like to sincerely apologize for the delayed response in your query, I will be having a look into this matter and get back to you with feedback.
Regards
Supersonic J
Thank you for contacting us
We would like to sincerely apologize for the delayed response in your query, I will be having a look into this matter and get back to you with feedback.
Regards
Supersonic J
CS
Christo S's updateReviewer Update
01 Jul 2022, 12:44Good day, Thank you much appreciated for the feedback and clarity.
CS
Christo S's update01 Jul 2022, 12:44
Reviewer Update
Good day, Thank you much appreciated for the feedback and clarity.