MJ
Mark J
1 reviews | Active since Sept 2016
25 Jul 2021, 14:56
Overcharged for fibre.
I've been paying R995 for 50/50 mB/s. Supersonic is now advertising 100/100 for the same price. I have queried this and have been ignored. I guess it's time to say goodbye and move on.
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
25 Jul 2021, 17:05Good day, Mark J, Thank you for reaching out Supersonic Fibre, I apologize for the frustration caused, Please note that i am following up with our projects team regarding your query and i will provide you with feedback as soon as possible.
Regards
SN
Regards
SN
Supersonic 's reply25 Jul 2021, 17:05
Official
Good day, Mark J, Thank you for reaching out Supersonic Fibre, I apologize for the frustration caused, Please note that i am following up with our projects team regarding your query and i will provide you with feedback as soon as possible.
Regards
SN
Regards
SN
MJ
Mark J's updateReviewer Update
25 Jul 2021, 17:50In that case you just lost a client.
MJ
Mark J's update25 Jul 2021, 17:50
Reviewer Update
In that case you just lost a client.
MJ
Mark J's updateReviewer Update
26 Jul 2021, 08:13 Supersonic 's reply:26 Jul 2021, 07:34
Good morning, thank you for contacting Supersonic Fiber, we appreciate your support and we are greatly affected by your dissatisfaction and we sincerely apologise for the inconveniences caused.
Kind regards
WN
No, you are not.
Good morning, thank you for contacting Supersonic Fiber, we appreciate your support and we are greatly affected by your dissatisfaction and we sincerely apologise for the inconveniences caused.
Kind regards
WN
No, you are not.
MJ
Mark J's update26 Jul 2021, 08:13
Reviewer Update
Supersonic 's reply:26 Jul 2021, 07:34
Good morning, thank you for contacting Supersonic Fiber, we appreciate your support and we are greatly affected by your dissatisfaction and we sincerely apologise for the inconveniences caused.
Kind regards
WN
No, you are not.
Good morning, thank you for contacting Supersonic Fiber, we appreciate your support and we are greatly affected by your dissatisfaction and we sincerely apologise for the inconveniences caused.
Kind regards
WN
No, you are not.
MJ
Mark J's updateReviewer Update
27 Jul 2021, 15:27I'm waiting for a reply on how to cancel my fibre. Please reply with the procedure urgently.
MJ
Mark J's update27 Jul 2021, 15:27
Reviewer Update
I'm waiting for a reply on how to cancel my fibre. Please reply with the procedure urgently.