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Patrick M
1 reviews | Active since Mar 2023
12 Nov 2025, 10:11
Ongoing Issues with Network Speed and Support
I am writing to express my frustration with the service I have been experiencing recently. Last weekend, I sent an email seeking assistance regarding my network speed, but all I received was an automated reply directing me to contact your WhatsApp support. Unfortunately, the provided number does not work on WhatsApp, which has left me without any means of resolving my issue.
As of today, I find myself without internet access again, which is quite concerning. In a world where internet connectivity is essential for daily life, I expected a more reliable service from Supersonic.
I would appreciate your immediate attention to this matter and a prompt resolution.
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Patrick M's updateReviewer Update
12 Nov 2025, 11:27I am very disappointed with the level of service I have received. It feels as though customer concerns are not prioritized, which is frustrating for those of us who rely on your service.
The ongoing issues with network speed, NO NETWORK and the lack of effective support have led me to question why a business would operate in a manner that fails to provide adequate service to its customers. It’s essential for companies to prioritize their clients, and I feel that is not happening here.
I hope you can address these issues not just for me, but for all your customers who deserve a better experience.
The ongoing issues with network speed, NO NETWORK and the lack of effective support have led me to question why a business would operate in a manner that fails to provide adequate service to its customers. It’s essential for companies to prioritize their clients, and I feel that is not happening here.
I hope you can address these issues not just for me, but for all your customers who deserve a better experience.
PM
Patrick M's update12 Nov 2025, 11:27
Reviewer Update
I am very disappointed with the level of service I have received. It feels as though customer concerns are not prioritized, which is frustrating for those of us who rely on your service.
The ongoing issues with network speed, NO NETWORK and the lack of effective support have led me to question why a business would operate in a manner that fails to provide adequate service to its customers. It’s essential for companies to prioritize their clients, and I feel that is not happening here.
I hope you can address these issues not just for me, but for all your customers who deserve a better experience.
The ongoing issues with network speed, NO NETWORK and the lack of effective support have led me to question why a business would operate in a manner that fails to provide adequate service to its customers. It’s essential for companies to prioritize their clients, and I feel that is not happening here.
I hope you can address these issues not just for me, but for all your customers who deserve a better experience.