One day and I'm running for the hills

Item: Supersonic
Rating: 1
Author: Marshalino J

Received my router yesterday, didn't work. Spend 2 hours on the phone getting transferred through the nation's to have it resolved. Didn't get resolved. Spent all day Saturday trying to get it sorted but to no avail. Long queues, inexperienced agents and transfers through the nation's saved my time and money from a company that doesn't know what is going on or how to fix it

Helpful (0)

Replies (2)

Supersonic 's replyOfficial

21 Aug 2021, 19:08

Good evening, thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l check your account.
Warm regards WN

Supersonic 's reply21 Aug 2021, 19:08

Official

Good evening, thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l check your account.
Warm regards WN

Supersonic 's replyOfficial

21 Aug 2021, 20:49

Thank you, please hang in there while l follow up on your sim activation.

Warm regards
WN

Supersonic 's reply21 Aug 2021, 20:49

Official

Thank you, please hang in there while l follow up on your sim activation.

Warm regards
WN