Numerous calls and no updates to the ticket.
Terrible internet since the 20th may. Been calling them daily and the ticket doesn't even get updated.
They keep saying that I need a booster, but I have one. Why was I told that I have coverage if I still need a booster as well.
Even with the booster, I get speeds up to 4mbps for a few seconds and then back down to 0.2mbps.
Rather put your packets in the car and drive them to where they need to be. Much faster
Was apparently handed over to support management to resolve and still no feedback.
But account debits are on time every time.
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Replies (2)0
Replies (2)Supersonic 's replyOfficial
15 Jun 2021, 15:51Good day Anthony.
I apologise for the frustration caused. Kindly allow me a moment to follow up on your case and I will provide feedback.
Kind regards, Nonhlanhla
I apologise for the frustration caused. Kindly allow me a moment to follow up on your case and I will provide feedback.
Kind regards, Nonhlanhla
Supersonic 's reply15 Jun 2021, 15:51
Official
Good day Anthony.
I apologise for the frustration caused. Kindly allow me a moment to follow up on your case and I will provide feedback.
Kind regards, Nonhlanhla
I apologise for the frustration caused. Kindly allow me a moment to follow up on your case and I will provide feedback.
Kind regards, Nonhlanhla
's updateReviewer Update
15 Jun 2021, 16:36That is the exact response that I get from your call centre when I call in. Let us see if this actually happens now that it is affecting your rankings.
's update15 Jun 2021, 16:36
Reviewer Update
That is the exact response that I get from your call centre when I call in. Let us see if this actually happens now that it is affecting your rankings.
