KZ
Khanyi Z

1 reviews | Active since Jul 2020

16 Jul 2020, 23:09

Nothing “Super” about Supersonic ...

I am writing this review in utter disappointment in Supersonic. I had purchased a certain fibre package 6 weeks ago. To date, router has not been delivered - when I call, no one ever knows what’s happening with my account and I get transferred over & over again. Someone even promised to email me and in true Supersonic style, they didn’t. I have been ignored for 6 going on 7 weeks since I app**** & approved debits on my account from Supersonic.

Utter disappointment, tomorrow I am calling to cancel the entire contract and look for a better service provider. This is garbage

0
Replies (1)
Supersonic
Supersonic 's reply17 Jul 2020, 10:41
Official
Hello Khanyi, 

I am investigating this issue and we will be in touch as soon as possible to assist. 

Regards, 
Sandra