KZ
Khanyi Z
1 reviews | Active since Jul 2020
16 Jul 2020, 23:09
Nothing “Super” about Supersonic ...
I am writing this review in utter disappointment in Supersonic. I had purchased a certain fibre package 6 weeks ago. To date, router has not been delivered - when I call, no one ever knows what’s happening with my account and I get transferred over & over again. Someone even promised to email me and in true Supersonic style, they didn’t. I have been ignored for 6 going on 7 weeks since I app**** & approved debits on my account from Supersonic.
Utter disappointment, tomorrow I am calling to cancel the entire contract and look for a better service provider. This is garbage
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Replies (1)Supersonic 's replyOfficial
17 Jul 2020, 10:41Hello Khanyi,
I am investigating this issue and we will be in touch as soon as possible to assist.
Regards,
Sandra
I am investigating this issue and we will be in touch as soon as possible to assist.
Regards,
Sandra
Supersonic 's reply17 Jul 2020, 10:41
Official
Hello Khanyi,
I am investigating this issue and we will be in touch as soon as possible to assist.
Regards,
Sandra
I am investigating this issue and we will be in touch as soon as possible to assist.
Regards,
Sandra
