1 reviews | Active since Sept 2020
Nothing but wind
I am applaud by the service I have received since I app**** for home fibre with super sonic. It’s officially been 2 weeks to the day that I app**** with not even a single phone call or email to confirm any update or heads up on my application or installation.
I have made serval calls over the two weeks just for updates because I’ve had no communication at all. Only to keep being told that a project manager will make contact but for a week that’s the same excuse. I was referred to this company by a family relative and he got his setup done within a few days after applying and has had no issues. But yet I wait two whole weeks with nothing but wind from this company of yours and if this is how you treat clients that want to join id rather take my service elsewhere.
We do apologise for the delay to have the service installed. One of our agents will investigate the situation and provide you with feedback.
Best regards
Sandra
We do apologise for the delay to have the service installed. One of our agents will investigate the situation and provide you with feedback.
Best regards
Sandra
