Not Supersonic.... more like *****-a-sonic!

On the 8th of December I ordered FLTE and paid R499. That VERY SAME DAY I called in to cancel my order and requested a refund. I emailed and phoned and whatsapped and NO ONE EVER got back to me. Eventually I spoke to Lindie and then Shanaid. They informed me that my refund will take 7 working days to process. On the 20th I submitted a complaint on Hello Peter because no one was getting back to me. Supersonic said that they will look into the matter and lo and behold NO ONE GOT BACK TO ME AGAIN. It is now the 27th, 11 working days later and I am STILL waiting for my refund. By the looks of the complaints this seems to be Supersonics motto...... take from people and give nothing back. I have now submitted a complaint to the Consumer Commission as well because Supersonic cannot keep doing this to people. I suggest all of you complain to the Consumer Commission because the more people do this SOMETHING WILL EVENTUALLY be done about these people. There service is APPALLING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!