MN
Mduduzi N
1 reviews | Active since Jul 2011
21 Dec 2020, 08:37
Not Supersonic after all
Lost internet connection on the 16.12.2020 early hours.logged a call with supersonic and till today 21.12.2020 they have not bothered to send a tech. After numerous calls was told the line has been moved to another client by vumatel.
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
21 Dec 2020, 16:49Good afternoon Mduduzi
We apologise for the inconvenience.
I'll have one of our agents look into it and get back to you.
Regards
Sandra
We apologise for the inconvenience.
I'll have one of our agents look into it and get back to you.
Regards
Sandra
Best regards,
Supersonic 's reply21 Dec 2020, 16:49
Official
Good afternoon Mduduzi
We apologise for the inconvenience.
I'll have one of our agents look into it and get back to you.
Regards
Sandra
We apologise for the inconvenience.
I'll have one of our agents look into it and get back to you.
Regards
Sandra
Best regards,
Supersonic 's replyOfficial
21 Dec 2020, 16:51Good day again Mduduzi
I see one of our agents have logged a case for you CAS-339045-G6B1M8.
Thank you for contacting us.
Regards
I see one of our agents have logged a case for you CAS-339045-G6B1M8.
Thank you for contacting us.
Regards
Best regards,
Supersonic 's reply21 Dec 2020, 16:51
Official
Good day again Mduduzi
I see one of our agents have logged a case for you CAS-339045-G6B1M8.
Thank you for contacting us.
Regards
I see one of our agents have logged a case for you CAS-339045-G6B1M8.
Thank you for contacting us.
Regards
Best regards,
MN
Mduduzi N's updateReviewer Update
21 Dec 2020, 18:01The case no really means nothing to me as lam still in the dark when this matter will be sorted out.
MN
Mduduzi N's update21 Dec 2020, 18:01
Reviewer Update
The case no really means nothing to me as lam still in the dark when this matter will be sorted out.
MN
Mduduzi N's updateReviewer Update
21 Dec 2020, 18:13For your info l also called Vumatel and they also confirmed there is no ticket logged from their side regarding my complaint. So please care to explain what exactly is happening here.
MN
Mduduzi N's update21 Dec 2020, 18:13
Reviewer Update
For your info l also called Vumatel and they also confirmed there is no ticket logged from their side regarding my complaint. So please care to explain what exactly is happening here.