MN
Mina N

1 reviews | Active since Jun 2021

30 Nov 2022, 16:46

NOT RECOMMENDED! RUDE AND UNHELPFUL!

-They end chats without resolving issues -They said they will not take responsibility for what their sales person has offered me on the recorded call -I've been calling for months for them to come fix the wifi that keeps dropping -They are saying my account is in arrears even though I've never missed a payment since 2020 AND I supp**** them with all my proof of payments (they closed the chat and ignored me when I did so) -Their managers are rude and raise their voice at me when I speak nicely to them -they overcharged me for 2 months when I had downgraded already

I think it's time to move on to another supplier

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Replies (1)
Supersonic
Supersonic 's reply30 Nov 2022, 20:22
Official
Thank you for reaching out to Supersonic. We apologize for the delay and inconvenience caused, I will be looking into the matter and provide you with Feedback. Kind Regards, Supersonic Team