JP
Jaco P
1 reviews | Active since Nov 2011
07 Sept 2021, 23:07
Not really impressed.
Ordered the MTN uncapped received everything within 3 business days, very happy about that. So the next step was to get the simcard activated so I phoned customer care and waited 45 minutes on hold only to be told by the consultant that she can't help me... A technician will call me in the next 48 hours... 48 HOURS???? I really don't understand why it has to be such a long wait getting the sim activated. My previous ISP rain automatically activates the simcard after it's Delivered be the couriers. So Im hopeful that I don't regret moving over to Supersonic...
Helpful (0)
Replies (5)0
Replies (5)Supersonic 's replyOfficial
08 Sept 2021, 06:49Good evening Jaco Du Plessis
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l look at your account .
Regards
SN
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l look at your account .
Regards
SN
Supersonic 's reply08 Sept 2021, 06:49
Official
Good evening Jaco Du Plessis
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l look at your account .
Regards
SN
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l look at your account .
Regards
SN
JP
Jaco P's updateReviewer Update
08 Sept 2021, 07:54Ok. I'll wait
JP
Jaco P's update08 Sept 2021, 07:54
Reviewer Update
Ok. I'll wait
JP
Jaco P's updateReviewer Update
09 Sept 2021, 06:15How long does it take to activate a simcard?
JP
Jaco P's update09 Sept 2021, 06:15
Reviewer Update
How long does it take to activate a simcard?
JP
Jaco P's updateReviewer Update
09 Sept 2021, 08:37Still waiting
JP
Jaco P's update09 Sept 2021, 08:37
Reviewer Update
Still waiting
JP
Jaco P's updateReviewer Update
09 Sept 2021, 14:36And my internet is up and running! Thank you
JP
Jaco P's update09 Sept 2021, 14:36
Reviewer Update
And my internet is up and running! Thank you
