JP
Jaco P

1 reviews | Active since Nov 2011

07 Sept 2021, 23:07

Not really impressed.

Ordered the MTN uncapped received everything within 3 business days, very happy about that. So the next step was to get the simcard activated so I phoned customer care and waited 45 minutes on hold only to be told by the consultant that she can't help me... A technician will call me in the next 48 hours... 48 HOURS???? I really don't understand why it has to be such a long wait getting the sim activated. My previous ISP rain automatically activates the simcard after it's Delivered be the couriers. So Im hopeful that I don't regret moving over to Supersonic...

0
Replies (5)
Supersonic
Supersonic 's reply08 Sept 2021, 06:49
Official
Good evening Jaco Du Plessis 
Thank you for contacting Supersonic Fiber, apologies for the inconveniences and delays caused please hang in there while l look at your account . 

Regards 
SN 
JP
Jaco P's update08 Sept 2021, 07:54
Reviewer Update
Ok. I'll wait
JP
Jaco P's update09 Sept 2021, 06:15
Reviewer Update
How long does it take to activate a simcard?
JP
Jaco P's update09 Sept 2021, 08:37
Reviewer Update
Still waiting
JP
Jaco P's update09 Sept 2021, 14:36
Reviewer Update
And my internet is up and running! Thank you