CB
Chris B
1 reviews | Active since Aug 2019
04 Feb 2021, 18:55
Not a great experience
Really poor service, lots of promises but no follow through. Shocking international bandwidth as well, basically unusable to stream international video content. I would not recommend anyone sign up with this ISP.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
04 Feb 2021, 19:24Good day Chris B.
My sincere apology for the delays and frustration caused. Please note I will be in contact with the relevant departments so we can get this matter resolved as a matter of urgency.
Kindest Regards,
Joshua
My sincere apology for the delays and frustration caused. Please note I will be in contact with the relevant departments so we can get this matter resolved as a matter of urgency.
Kindest Regards,
Joshua
Supersonic 's reply04 Feb 2021, 19:24
Official
Good day Chris B.
My sincere apology for the delays and frustration caused. Please note I will be in contact with the relevant departments so we can get this matter resolved as a matter of urgency.
Kindest Regards,
Joshua
My sincere apology for the delays and frustration caused. Please note I will be in contact with the relevant departments so we can get this matter resolved as a matter of urgency.
Kindest Regards,
Joshua
CB
Chris B's updateReviewer Update
05 Feb 2021, 10:35Hi Joshua, the issue here is not local bandwidth and network performance. We have excellent performance on the local network. The issue here is on International bandwidth, particularly to the USA and Australia. I have sent Speedtest results to Lisa for various locations to show the poor performance vs Speedtest results to London, which performs well.
CB
Chris B's update05 Feb 2021, 10:35
Reviewer Update
Hi Joshua, the issue here is not local bandwidth and network performance. We have excellent performance on the local network. The issue here is on International bandwidth, particularly to the USA and Australia. I have sent Speedtest results to Lisa for various locations to show the poor performance vs Speedtest results to London, which performs well.
CB
Chris B's updateReviewer Update
05 Feb 2021, 12:09Hi Joshua, I have sent these to you
Chris
Chris
CB
Chris B's update05 Feb 2021, 12:09
Reviewer Update
Hi Joshua, I have sent these to you
Chris
Chris