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Portia M
1 reviews | Active since Mar 2013
10 Apr 2024, 13:03
Non existent service
Supersonic places orders that do not exist. They don't respond at all. I'm not the only person who has experienced this service. Do they still have people in their call centre or manning their Watsapp line?
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Replies (2)
Supersonic 's replyOfficial
10 Apr 2024, 14:14Good day, Portia.
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up concerning your order, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up concerning your order, and I will revert with feedback as soon as possible.
Kind regards,
AM
Supersonic 's reply10 Apr 2024, 14:14
Official
Good day, Portia.
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up concerning your order, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up concerning your order, and I will revert with feedback as soon as possible.
Kind regards,
AM
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Portia M's updateReviewer Update
16 Apr 2024, 13:53The issues with Supersonic are just unbelievable. I don't know how this business survives when their service has deteriorated this much. They'll probably respond on this public platform and go quiet when they are supposed to respond. Too late in any case because I contacted Afrihost who have been very responsive and helpful
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Portia M's update16 Apr 2024, 13:53
Reviewer Update
The issues with Supersonic are just unbelievable. I don't know how this business survives when their service has deteriorated this much. They'll probably respond on this public platform and go quiet when they are supposed to respond. Too late in any case because I contacted Afrihost who have been very responsive and helpful