MS
Malcolm S
1 reviews | Active since May 2017
25 Feb 2025, 11:29
Nobody managing phone lines
Dear Supersonic customer care, I am trying to reach you but I feel like you have no employees in your CC department. Your whatsapp number *** is providing an automatic message saying you no longer offer customer service via WA and you recommend to call on ***. This is the same number on your website and the ONLY way to reach you it seems. Yet when I called three times I was holding to speak to someone for five minutes each time and nobody arrived, even when I pressed the option to buy a new service from you. How may I reach you?
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Replies (1)MS
Malcolm S's updateReviewer Update
27 Feb 2025, 05:1027 February 2025.
Dear Supersonic
Since you have not rep**** to my message online (via your platform) and since you are not reachable by phone on your CC number, and since you provide no email address on your website and since your CC whatapp number is no longer valid, please accept this message as official notification that your fibre service under account SS*** is no longer required beyond 31st March 2025. You are therefore hereby receiving officially one month's notice and should you attempt to debit further funds legal action shall be taken accordingly. Thank you, Christo Streak,
Dear Supersonic
Since you have not rep**** to my message online (via your platform) and since you are not reachable by phone on your CC number, and since you provide no email address on your website and since your CC whatapp number is no longer valid, please accept this message as official notification that your fibre service under account SS*** is no longer required beyond 31st March 2025. You are therefore hereby receiving officially one month's notice and should you attempt to debit further funds legal action shall be taken accordingly. Thank you, Christo Streak,
MS
Malcolm S's update27 Feb 2025, 05:10
Reviewer Update
27 February 2025.
Dear Supersonic
Since you have not rep**** to my message online (via your platform) and since you are not reachable by phone on your CC number, and since you provide no email address on your website and since your CC whatapp number is no longer valid, please accept this message as official notification that your fibre service under account SS*** is no longer required beyond 31st March 2025. You are therefore hereby receiving officially one month's notice and should you attempt to debit further funds legal action shall be taken accordingly. Thank you, Christo Streak,
Dear Supersonic
Since you have not rep**** to my message online (via your platform) and since you are not reachable by phone on your CC number, and since you provide no email address on your website and since your CC whatapp number is no longer valid, please accept this message as official notification that your fibre service under account SS*** is no longer required beyond 31st March 2025. You are therefore hereby receiving officially one month's notice and should you attempt to debit further funds legal action shall be taken accordingly. Thank you, Christo Streak,