VF
Vanessa F

1 reviews | Active since Aug 2018

03 Apr 2022, 15:59

No words anymore

I have lost count of how many complaints I have made, my lawyer has written a letter of demand, perhaps I can get a real email address to send it too.

0
Replies (3)
Supersonic
Supersonic 's reply04 Apr 2022, 13:40
Official
Good Day Vanessa,

I am following up with our billing department. I apologize for the delay and inconvenience.

Kind Regards,
LB
VF
Vanessa F's update04 Apr 2022, 19:15
Reviewer Update
Good Day Vanessa,

I am following up with our billing department. I apologize for the delay and inconvenience.

Kind Regards,
LB
As usual ******* response and still no email so I can send my letter of demand. I think I'll just to head office..
VF
Vanessa F's update07 Apr 2022, 12:44
Reviewer Update
Good day Vanessa,

I apologize for the inconvenience. I know it is frustrating to receive the same response over and over again. I am following up with the billing department.

Kind Regards,
LB

I have now been told that I was added to the refund batch on the 29th, it is now the 7th.
I got a very rude message from Heather Fourie. But unfortunately its now been 7 working days and STILL no money!? This is not okay, I am now sending the letter to accounts email and the info if that will even make a difference to the amount, of zero f#%&*s this place gives, 4 months is a bit *******...