PS
Pieter S
1 reviews | Active since Jun 2020
23 Jun 2021, 14:51
NO SUPPORT FOR A MONTH
After an entire month and a lot of patience, my fibre line has yet to be installed. Calling the call centre doesn't help at all. They promise callbacks and have yet to receive one. Whatsapp line will connect you to some person that does not ever reply? Should have gone with a different ISP.
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Replies (2)
Supersonic 's replyOfficial
23 Jun 2021, 16:41Good day, Pieter S, Thank you for reaching out to Supersonic. We apologize for the frustration caused, please note that i am looking into your order and i will provide feedback as soon as possible.
Regards
SN
Regards
SN
Supersonic 's reply23 Jun 2021, 16:41
Official
Good day, Pieter S, Thank you for reaching out to Supersonic. We apologize for the frustration caused, please note that i am looking into your order and i will provide feedback as soon as possible.
Regards
SN
Regards
SN
PS
Pieter S's updateReviewer Update
24 Jun 2021, 09:20Thank you for the reply. Getting online as soon as possible is very very important. And so is communication. Please keep communicating to me on what the status of our order is regularly.
PS
Pieter S's update24 Jun 2021, 09:20
Reviewer Update
Thank you for the reply. Getting online as soon as possible is very very important. And so is communication. Please keep communicating to me on what the status of our order is regularly.