NO Support at LTE support desk
LTE Support has NO support. Michelle and Mapula are two very useless ladies assigned to assist with LTE connections. They have failed to connect a sim card for a "while you wait" LTE instrument for over 5days.
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Replies (3)
Supersonic 's replyOfficial
10 Jan 2021, 15:37Hello Bonani Mona
Apologies for the delay in connecting you. There is a case with our PMO to activate yo sm on our systems.
Regards
Sandra
Apologies for the delay in connecting you. There is a case with our PMO to activate yo sm on our systems.
Regards
Sandra
Supersonic 's reply10 Jan 2021, 15:37
Official
Hello Bonani Mona
Apologies for the delay in connecting you. There is a case with our PMO to activate yo sm on our systems.
Regards
Sandra
Apologies for the delay in connecting you. There is a case with our PMO to activate yo sm on our systems.
Regards
Sandra
's updateReviewer Update
10 Jan 2021, 16:21That case has been active since the 06Jan. How long does it take kanti?
's update10 Jan 2021, 16:21
Reviewer Update
That case has been active since the 06Jan. How long does it take kanti?
's updateReviewer Update
11 Jan 2021, 13:51Finally there's someone who knows what he is doing at Supersonic. Thank you so much to Ndumiso at Technical support for his assistance and customer care.
's update11 Jan 2021, 13:51
Reviewer Update
Finally there's someone who knows what he is doing at Supersonic. Thank you so much to Ndumiso at Technical support for his assistance and customer care.