No Support and steeling my money.

As can be seen on this page, Supersonic does not reply or respond. This is the same with their support calls and tickets. They will gladly bill you and take your money, but there is no support. I logged a ticket with the on 31 October 2024 (it took me 3 days (29,30 and 31 October 2024) to get hold of them. They logged the ticket and after that, crickets!!! It is now 11 November 2024 and I have still not had a fix for this. The issue is, I pay for a 500/500Mbps line, I'm only getting 90Mbps. It is impossible to get hold of Supersonic Support and it takes days of my time and effort to get hold of them, just to "ghost" us as customers. At this stage, Supersonic is steeling my money as they expect me to pay for the 500, but they only deliver 90. I suppose their reviews above should be an indication for any new customers as to what to expect from them as a ISP.