P-HS
Pierre - Henri Seaward

1 reviews | Active since Jul 2021

29 Jul 2021, 17:19

No Service & Overpriced SImcards

Constantly have problems with my WI-FI service.

Was on the 200G packages, they decided to downgrade my package after a ******* at my house, no data were transferred over to new account. Had to pay R250 for a replacement SIM!!

I now pay extra for top up data, and it doesn't always even show or allow me to log in to my account!

Customer Service telephone ☎️ keeps on changing, and the Messenger customer service takes between 2 to 24 hours to respond!

Horrible service, and router no good either.

0
Replies (1)
Supersonic
Supersonic 's reply29 Jul 2021, 20:03
Official
Good day Pierre-Henri. 
I apologuse for the frustration caused. Kindly be advised that I will be looking into your case and I will assist. 
Kind regards, Nonhlanhla