LM
Londiwe M

1 reviews | Active since Sept 2022

09 Feb 2024, 10:23

No service or assistance

Horrible service, I have had no internet for over a week. metrofibre confirmed the problem is not on their side and Supersonic is not responding to emails or WhatsApp texts regarding tech support. Absolutely appalling service and I will be cancelling

0
Replies (1)
Supersonic
Supersonic 's reply09 Feb 2024, 11:31
Official
Y'ello, We sincerely apologize for the unsatisfactory service you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. please send us a direct message with your Supersonic account number and we will assist you.